Pennsylvania Department of Human Services (DHS) has partnered with the Center for Community Resources (CCR) to launch a statewide Support & Referral Helpline staffed by skilled and compassionate caseworkers who will be available 24/7 to counsel Pennsylvanians struggling with anxiety and other challenging emotions due to the COVID-19 emergency and refer them to community-based resources that can further help to meet individual needs. CCR staff are trained to be accessible, culturally competent, and skilled at assisting individuals with mental illness, intellectual disabilities, autism, co-occurring disorders and other special needs. The toll-free, round-the-clock support line is operational and can be reached at 1-855-284-2494. For TTY, dial 724-631-5600.
Another department resource available throughout the crisis is Adult Protective Services, which protects adults who are 18 to 59 and have a disability. Reports can be made 24/7 to 1-800-490- 8505, and these calls are continuing to be answered and investigated.
ChildLine is available 24/7 to anyone wishing to report child abuse and general child well-being concerns at 1-800-932-0313 and at www.KeepKidsSafe.pa.gov. Visit the PA Department of Health’s dedicated Coronavirus webpage for the most up-to-date information regarding COVID-19.